1. Information We Collect
We collect information you choose to provide to us, including your name, phone number, email address, property address, service interests, project goals, photos, files, and any other information you submit through our forms, by email, by phone, or in person.
We may also collect information automatically when you use the site, such as IP address, browser type, device information, referral source, pages viewed, and approximate interaction data collected through cookies, server logs, or similar technologies.
2. How We Use Information
We use information we collect to:
- respond to estimate requests and other inquiries;
- schedule consultations, site visits, and project communications;
- prepare proposals, scopes of work, and project documentation;
- operate, troubleshoot, and improve the website;
- maintain records, prevent misuse, and protect our legal rights; and
- send service-related updates and, where permitted, occasional marketing communications.
3. How We Share Information
We may share information with trusted vendors and service providers who help us operate the website, process leads, communicate with customers, host systems, or support project operations. We may also share information when disclosure is reasonably necessary to comply with law, respond to legal process, enforce our agreements, protect safety, or address fraud, security, or technical issues.
If our business is reorganized, sold, or transferred, information we maintain may be transferred as part of that transaction, subject to applicable law.
4. Cookies and Similar Technologies
Our website may use cookies, local storage, pixels, and similar technologies to support core site functionality, understand traffic patterns, remember preferences, and improve performance. You can control cookies through your browser settings, but some site features may not function properly if cookies are disabled.
5. Data Retention and Security
We keep information for as long as reasonably necessary for the purposes described in this policy, including customer service, project administration, recordkeeping, and legal compliance. We use reasonable administrative, technical, and physical safeguards designed to protect personal information, but no method of transmission or storage is completely secure.
6. Your Choices
You may contact us to update your information, ask questions about how it is used, or request that we stop sending marketing messages. You can also opt out of promotional emails by using the unsubscribe method included in those communications. Depending on where you live, you may have additional privacy rights under applicable law.
7. Third-Party Links
This website may contain links to third-party websites, tools, or social platforms. We are not responsible for the privacy practices, security, or content of third-party services, and their terms and policies will apply when you visit them.
8. Children's Privacy
Our website is intended for adults seeking residential remodeling services. It is not directed to children under 13, and we do not knowingly collect personal information from children through this website.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. When we do, we will post the revised version on this page and update the "Last updated" date above.
10. Contact Us
If you have questions about this Privacy Policy or about information handled by Metroplex Pro Builders, please contact us at office@metroplexprobuilders.com or call (469) 300-5559.
11. Site Information
This website was developed and is maintained by Sales Magnitude.